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Website Terms of Sale



These Terms of Sale, together with all other documents referred to in them, set out the terms under which Goods are sold by Sellers through this website, www.abysm-internal.shop (our “Site”). Please read these Terms of Sale carefully and ensure that you understand them before ordering any Goods from our Site. You will be required to read and accept these Terms of Sale when ordering Goods. If you do not agree to comply with and be bound by these Terms of Sale, you will not be able to order Goods through our Site.

  • 1. Definitions
    • 1.1 In these Terms of Sale, the following expressions have the following meanings:
    • “Contract”means a contract for the purchase and sale of Goods, as explained in Clause 8;
      “Goods”means the goods sold through our Site;
      “Order”means your order for Goods;
      “Order Confirmation”means our acceptance and confirmation of your Order;
      "Order Number"means the reference number for your Order; and
      "Seller"means a seller of Goods through our Site;
      “we”, “us” and “our”means Aida O. Haluani trading as Abysm Internal, whose main trading address is 120 High Road, East Finchley, N2 9ED London, England, United Kingdom.


  • 2. Access to and use of our Site
    • 1.1 Access to our Site is free of charge.
    • 1.2 It is your responsibility to make all arrangements necessary to access our Site.
    • 1.3 Access to our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue our Site, or any part of it, at any time and without notice. We will not be liable to you if our Site, or any part of it, is unavailable at any time and for any period.
    • 1.4 Use of our Site is subject to our Website Terms of Use, which can be read here. Please ensure that you have read the Terms of Use carefully and that you understand them.


  • 3. Age restriction
    • You may only purchase Goods through our Site if you are at least 18 years of age.


  • 4. Goods, pricing and availability
    • 1.1 Goods are sold through our Site by Sellers. Your contract for the sale and purchase of Goods is between you and the Seller. Abysm Internal are not a party to that contract. If you have any complaint or problem with any Goods bought through our Site, you should take the matter up directly with the Seller via our Site.
    • 1.2 We and the Sellers try to ensure that all descriptions and graphical representations of Goods available for purchase through our Site correspond to the actual Goods. However, images of Goods on our Site are for illustrative purposes only. There may be slight variations in colour between the image of a product and the actual product sold due to differences in computer displays and lighting conditions.
    • 1.3 We cannot guarantee that all Goods will always be available for purchase.
    • 1.4 We and the Sellers try to ensure that the prices shown on our Site are correct at the time of going online. We or the Seller may change prices and add, alter, or remove special offers from time to time and as necessary. Changes in price will not affect any order you have already placed.
    • 1.5 Delivery charges are not included in the price of Goods displayed on our Site. Delivery options and related charges will be presented to you as part of the order process.


  • 5. Orders – how Contracts are formed
    • 1.1 Our Site will guide you through the ordering process.
    • 1.2 If, during the order process, you provide incorrect or incomplete information, please contact the Seller as soon as possible. If the Seller is unable to process your Order due to incorrect or incomplete information, the Seller will contact you to ask to correct it. If you do not provide the accurate or complete information within a reasonable time of our request, the Seller will cancel your Order and treat the Contract as being at an end. If we and/or the Seller incur any costs as a result of your incorrect or incomplete information, we and/or the Seller may pass those costs on to you.
    • 1.3 No part of our Site constitutes a contractual offer capable of acceptance. Your Order constitutes a contractual offer that the Seller may, in their sole discretion, accept. The Seller’s acceptance is indicated by us or the Seller sending you an Order Confirmation by email. Only once we or the Seller has sent you an Order Confirmation will there be a legally binding Contract between you and the Seller.
    • 1.4 Order Confirmations shall contain the following information:
      • 4.a.1 your Order Number;
      • 4.a.2 confirmation of the Goods ordered;
      • 4.a.3 itemised pricing for the Goods ordered (including, where appropriate, taxes, delivery and other additional charges); and
      • 4.a.4 estimated delivery date(s).
    • 1.5 If we or the Seller do not accept or cannot fulfil your Order for any reason, we or the Seller (as the case may be) will explain why in writing. Any payments will be refunded to you as soon as possible and in any event within 14 days.
    • 1.6 Any refunds due under this Clause 5 will be made using the same payment method you used when ordering the Goods.


  • 6. Payment
    • Payment for Goods and related delivery charges must always be made in advance, during the order process.


  • 7. Delivery, risk and ownership
    • 1.1 If the Seller is unable to deliver any Goods, then:
      • 1.a.1 if no one is available at your delivery address to receive the Goods and the Goods cannot be posted through your letterbox or left in a safe place you nominate, the Seller’s courier will leave a delivery note explaining how to rearrange delivery or where to collect the Goods; and
      • 1.a.2 if you do not collect the Goods or rearrange delivery within 14 days, the Seller will contact you to ask you how you wish to proceed. If the Seller cannot contact you or arrange redelivery or collection, the Seller will treat the Contract as cancelled and recover the Goods. If this happens, you will be refunded the purchase price of the Goods themselves, but not the cost of delivery. The Seller may also bill you for any reasonable additional costs they incur in recovering the Goods.
    • 1.2 If the Seller fails to deliver the Goods within 30 days of our Order Confirmation and any of the following apply, you may treat the Contract as being at an end immediately:
      • 2.a.1 the Seller has refused to deliver your Goods;
      • 2.a.2 in light of all relevant circumstances, delivery within that time period was essential; or
      • 2.a.3 you told the Seller when ordering the Goods that delivery within that time period was essential.
    • 1.3 If you do not wish to cancel under Clause 7.2, or if none of the specified circumstances apply, you may specify a new, reasonable delivery date. If the Seller fails to meet the new deadline, you may then treat the Contract as being at an end.
    • 1.4 You may cancel all or part of your Order under Clauses 7.2 or 7.3 but only if separating the Goods in your Order would not significantly reduce their value. Any sums that you have already paid for cancelled Goods and their delivery will be refunded to you within 14 days. If any cancelled Goods are delivered to you, you must return them to the Seller or arrange with the Seller for their collection. In either case, the Seller will bear the cost of returning the cancelled Goods.
    • 1.5 Delivery shall be deemed complete and the responsibility for the Goods will pass to you once the Goods have been delivered to the address you have provided.
    • 1.6 Ownership of the Goods passes to you once we have received payment in full of all sums due (including any applicable delivery charges).
    • 1.7 Any refunds due under this Clause 7 will be made using the same payment method you used when ordering the Goods.


  • 8. Faulty, damaged or incorrect Goods
    • 1.1 By law, the Seller must provide goods that are of satisfactory quality, fit for purpose, as described at the time of purchase, in accordance with any pre-contract information the Seller has provided, and that match any samples or models that you have seen or examined (unless the Seller has made you aware of any differences). If any Goods you have purchased do not comply and, for example, have faults or are damaged when you receive them, or if you receive incorrect (or incorrectly priced) Goods, please contact the Seller via our Site as soon as reasonably possible to inform the Seller of the fault, damage or error, and to arrange for a refund, repair or replacement. In such circumstances, your available remedies will be:
      • 1.a.1 beginning on the day you receive the Goods (and ownership of them) you have a 30-day right to reject the Goods and to receive a full refund if they do not conform as stated above;
      • 1.a.2 if you do not wish to reject the Goods, or if the 30-day rejection period has expired, you may request a repair of the Goods or a replacement. The Seller will bear any associated costs and will carry out the repair or replacement within a reasonable time. In certain circumstances, where a repair or replacement is impossible or otherwise disproportionate, the Seller may instead offer you the alternative (i.e. a replacement instead of a repair, or vice versa) or a refund. If you request a repair or replacement during the 30-day rejection period, that period will be suspended while the Seller carries out the repair or replacement and will resume on the day that you receive the replacement or repaired Goods. If fewer than 7 days remain out of the original period, it will be extended to 7 days;
      • 1.a.3 if, after a repair or replacement, the Goods still do not conform, you have the right either to keep the Goods at a reduced price, or to reject them in exchange for a refund;
      • 1.a.4 if you exercise the final right to reject the goods more than six months after you have received the Goods (and ownership of them), the Seller may reduce any refund to reflect the use that you have had out of the Goods; and
      • 1.a.5 within a period of six years after you have received the Goods (and ownership of them), if the Goods do not last a reasonable length of time, you may be entitled to a partial refund. However, after six months have passed since you received the Goods (and ownership of them), the burden of proof will be on you to prove that the defect or non-conformity existed at the time of delivery.
    • 1.2 You will not be eligible to claim under this Clause 8 if:
      • 2.a.1 the Seller informed you of the fault(s), damage or other problems with the Goods before you purchased them and it is because of the same issue that you now wish to return them;
      • 2.a.2 if you have purchased the Goods for an unsuitable purpose that is neither obvious nor was made known to the Seller and the problem has resulted from your use of the Goods for that purpose; or
      • 2.a.3 if the problem is the result of normal wear and tear, misuse or deliberate or careless damage.
      • Additionally, you may not return Goods under this Clause 8 merely because you have changed your mind.
    • 1.3 To return Goods for any reason under this Clause 8, please contact the Seller via our Site to arrange for a collection and return. The Seller will be fully responsible for the costs of returning Goods under this Clause 8 and will reimburse you where appropriate.
    • 1.4 Refunds (whether full or partial, including reductions in price) under this Clause 8 will be issued within 14 days of the day on which the Seller agrees that you are entitled to the refund.
    • 1.5 All refunds issued under this Clause 8 will include the delivery costs paid by you when the Goods were originally purchased.
    • 1.6 Refunds under this Clause 8 will be made using the same payment method you used when ordering the Goods.


  • 9. Cancelling and returning Goods if you change your mind
    • 1.1 If you are a consumer in the European Union, you have a legal right to a “cooling-off” period within which you can cancel the Contract for any reason. This period begins once your Order is complete and the Seller has sent you your Order Confirmation, i.e. when the Contract between you and the Seller is formed. You may also cancel for any reason before the Seller sends the Order Confirmation.
    • 1.2 If you wish to exercise your right to cancel under this Clause 9, you must inform the Seller of your decision within the cooling-off period. To do so, please contact the Seller via our Site.
    • 1.3 You may lose your legal right to cancel under this Clause 9 if the Goods:
      • 3.a.1 consist of sealed audio or video recordings or sealed computer software and you have unsealed the Goods after receiving them; or
      • 3.a.2 have been personalised or custom-made for you; or
      • 3.a.3 are digital products.
    • 1.4 You must return Goods to the Seller no more than 14 days after the day on which you have informed the Seller you wish to cancel under this Clause 9.
    • 1.5 The Seller will advise how you should return the Goods, but you are responsible for the costs of returning the Goods under this Clause 9.
    • 1.6 Refunds under this Clause 9 will be issued to you within 14 days of:
      • 6.a.1 the day on which the Seller receives the Goods back; or
      • 6.a.2 the day on which you inform the Seller (supplying evidence) that you have sent the Goods back (if this is earlier than the day under Clause 9.6.1); or
      • 6.a.3 if we have not yet provided an Order Confirmation or the Seller has not yet dispatched the Goods, the day on which you inform the Seller that you wish to cancel the Contract.
    • 1.7 Refunds under this Clause 9 may be reduced for any diminished value in the Goods resulting from your excessive handling of them (e.g. no more than would be permitted in a shop). If the Seller issues a refund before they have received the Goods and had a chance to inspect them, the Seller may subsequently charge you an appropriate sum if they find that the Goods have been handled excessively.
    • 1.8 Refunds under this Clause 9 will be made using the same payment method you used when ordering the Goods.


  • 10. The Seller’s liability
    • 1.1 The Seller of the Goods will be responsible for any foreseeable loss or damage that you may suffer as a result of the Seller’s breach of these Terms of Sale (or the Contract), or as a result of the Seller’s negligence. Loss or damage is foreseeable if it is an obvious consequence of the Seller’s breach or negligence or if it is contemplated by you and the Seller when the Contract is created. The Seller will not be responsible for any loss or damage that is not foreseeable.
    • 1.2 Our Site only supplies Goods for domestic and private use by consumers. Neither we nor the Seller makes any warranty or representation that the Goods are fit for commercial, business or industrial use of any kind (including resale). Neither we nor the Seller will be liable to you for any loss of profit, loss of business, interruption to business or for any loss of business opportunity.
    • 1.3 Nothing in these Terms of Sale seeks to limit or exclude our or the Seller’s liability for death or personal injury caused by our/the Seller’s negligence or for fraudulent misrepresentation.
    • 1.4 Nothing in these Terms of Sale seeks to exclude or limit your legal rights as a consumer.


  • 11. Events outside of the Seller’s control
    • 1.1 The Seller will not be liable for any failure or delay in performing their obligations where that failure or delay results from any cause that is beyond their reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, strikes, lock-outs or other industrial action by third parties, riots and other civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism (threatened or actual), acts of war (declared, undeclared, threatened, actual or preparations for war), epidemic or other natural disaster, or any other event that is beyond the Seller’s reasonable control.
    • 1.2 If any event described under this Clause 11 occurs that is likely to adversely affect the Seller’s performance of any of their obligations under these Terms of Sale:
      • 2.a.1 the Seller will inform you as soon as is reasonably possible;
      • 2.a.2 the Seller will take all reasonable steps to minimise the delay;
      • 2.a.3 to the extent that the Seller cannot minimise the delay, the Seller’s affected obligations under these Terms of Sale (and therefore the Contract) will be suspended and any time limits the Seller is bound by will be extended accordingly;
      • 2.a.4 the Seller will inform you when the event outside of their control is over and provide details of any new dates, times or availability of Goods as necessary;
      • 2.a.5 if the event outside of the Seller’s control continues for more than 60 days, the Seller will cancel the Contract and inform you of the cancellation. Any refunds due to you as a result of that cancellation will be paid to you as soon as is reasonably possible and in any event within 14 days of the date on which the Contract is cancelled; and
      • 2.a.6 if an event outside of the Seller’s control occurs and continues for more than 30 days and you wish to cancel the Contract as a result, you may do so by contacting the Seller directly.
      • Any refunds due to you as a result of such cancellation will be paid to you as soon as is reasonably possible and in any event within 14 days of the date on which the Contract is cancelled.


  • 12. Communication and contact details
    • 1.1 If you wish to contact us, you may do so by email to abysm.contact@gmail.com.
    • 1.2 For all matters relating to the Goods or your Order, please contact the Seller via our Site.


  • 13. How we use your personal information
    • 1.1 All personal information that we or the Seller may collect (including, but not limited to, your name, address and telephone number) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.
    • 1.2 We and the Seller may use your personal information to:
      • 2.a.1 provide Goods and services to you;
      • 2.a.2 process your Order (including payment) for the Goods; and
      • 2.a.3 inform you of new products and/or services available from our Site. You may request that we or the Seller stop sending you this information at any time.
    • 1.3 Apart from the Seller, we will not pass on your personal information to any third party without first obtaining your consent.


  • 14. Other important terms
    • 1.1 Individual Sellers may have additional terms that apply to their sale of Goods. These will be clearly stated on the sales page of each of the Goods. If any such terms conflict with any provision(s) of these Terms of Sale, the Seller’s additional terms will take precedence.
    • 1.2 We may transfer our obligations and rights under these Terms of Sale (and under the Contract, as applicable) to a third party (for example, if we sell our business). If this occurs, you will be informed in writing and your rights under these Terms of Sale will not be affected.
    • 1.3 You may not transfer (assign) your obligations and rights under these Terms of Sale (and under the Contract, as applicable) without our prior written consent.
    • 1.4 The Contract is between you and the Seller. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms of Sale.
    • 1.5 If provisions of these Terms of Sale are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that/those provision(s) shall be deemed severed from the remainder of these Terms of Sale, which shall be valid and enforceable.
    • 1.6 No failure or delay by us or the Seller in exercising any of our rights under these Terms of Sale means that we or the Seller have waived that right, and no waiver by us or the Seller of a breach of any provision of these Terms of Sale means that we or the Seller will waive any subsequent breach of the same or any other provision.
    • 1.7 We may revise these Terms of Sale from time to time.


  • 15. Governing law and jurisdiction
    • 1.1 These Terms of Sale, and the relationship between you and us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.
    • 1.2 Any disputes concerning these Terms of Sale, the relationship between you, us and/or the Seller, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.